You own your data. You can delete it.

How to request deletion

Send an email to support@kunjaraos.com with:

• Subject line: "Account Deletion Request"
• Your registered email address
• A brief confirmation that you want your account and data permanently deleted

We will confirm receipt within 48 hours and complete the deletion within 30 days of your request. You will receive a final confirmation email when the deletion is complete.

What gets deleted

Account

Your email address, name, and authentication data.

Profile & branding

Company name, phone number, address, and uploaded logo.

Proposals

All proposals you have created, including all versions and client responses.

AI credit balance

Your remaining credits are forfeited upon deletion.

Usage logs

AI usage logs and credit transaction history associated with your account.

What we must legally retain

Some data cannot be immediately deleted due to legal obligations:

Payment records

Transaction records (amount, date, Razorpay payment ID) are retained for 7 years as required by Indian tax law (Income Tax Act, 1961). No card or UPI credentials are stored by us.

Fraud prevention

In cases of suspected fraud or abuse, we may retain limited records as required by law enforcement or applicable regulations.

This retained data is isolated and not used for any purpose other than legal compliance.

What happens to shared proposals

If you have shared a proposal with a client via a public link (/p/[id]), that link will stop working once your account is deleted. Client data entered through that link (e.g., approval responses) is deleted along with the proposal.

Active subscriptions

If you have an active subscription, cancelling your account will not automatically cancel it. Please contact us to cancel your subscription before requesting account deletion to avoid further charges.

Reactivation

Deletion is permanent and cannot be undone. Once your account is deleted, your proposals, credits, and settings cannot be recovered. If you would like to use Kunjara OS again, you will need to register a new account.

In-app deletion (coming soon)

We are building an in-app account deletion feature so you can delete your account directly from Settings without emailing us. Until then, email is the only method.

Contact

For all deletion requests and questions: support@kunjaraos.com